Technology

Why Human-Led Emotional Intelligence is AI’s Next Premium

Key takeaways AI will change work and the workforce, but it will strengthen the need for human emotional intelligence.   Employers increasingly recognize that strong emotional and social skills are essential for leadership effectiveness, collaboration, and long-term organizational success.  Trait- and ability-based emotional intelligence assessments can be used as an ongoing resource to understand how people behave and create emotionally intelligent teams, even in AI-enabled environments.  Without scientifically...

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Scaling Quality Behavioral Health through Tech-Enabled Science

As behavioral health technology scales, what happens when the data behind it is less reliable than we presume—and the technology meant to expand access to care quietly outpaces the science it depends on?  Behavioral health technology has advanced rapidly in recent years. Virtual care, digital intake, AI‑enabled workflows, and automation have reshaped...

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Promoting Inclusivity Through User-Friendly Design

In correctional facilities, user-friendly software design is a necessity. It plays a pivotal role in ensuring that staff and justice-involved individuals can effectively use the technology, enhancing overall efficiency and promoting inclusivity. This article explores the importance of creating interfaces that are easy to navigate and the role of accessibility guidelines...

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Technology’s Impact on Desistance: Enabling Positive Change

In the evolving landscape of criminology, the concept of desistance—the process by which individuals cease and abstain from criminal behavior—is gaining prominence. Public safety organizations are shifting from a predominant focus on factors that increase risk to a focus on factors that also reduce risk. This shift recognizes the complexities...

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A person-centric approach to modernizing correctional facilities and probation

There has been a paradigm shift towards a person-centric approach to rehabilitating and reintegrating individuals within correctional facilities and probation. This approach focuses on recognizing the intrinsic value of every individual involved in the criminal justice process. The foundation of this perspective lies in acknowledging a person’s dignity and potential...

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Transforming Correctional Staff Wellbeing with Innovative Technology

The escalating issue of mental health challenges among correctional staff has become a pressing concern within the criminal justice system. As custodians of order and safety in correctional facilities, these professionals deal with an array of stressors, from the ever-present potential for violence to the emotional toll of managing justice-involved...

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The Future of Work: A Glimpse into Transformative Trends

As we enter a new year, organizations must consider trends affecting how they operate and manage their goals in the year ahead. In this blog, we explore trends related to skills and talent experience predicted to be significant organizational focus areas.

Adapting to a skills-based economy

As disruptions in the labor market...

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Revolutionizing Healthcare Delivery: An Interview with Scott Millar

Healthcare institutions are grappling with significant challenges, including workforce and staff shortages, ever more technical processes and practices, and rising costs. As a result, the healthcare system is struggling to increase its capacity to deliver services and keep up with the demand for care. The impact of these challenges on healthcare...

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Navigating the Transition to Digital Assessments

As the evolution of assessment best practices continues, the surge in professionals embracing digital assessments is driven by efficiency, accuracy, and convenience. These tools offer streamlined administration, standardized processes, and the ability to provide tailored, engaging assessments while facilitating remote services and data-driven decision-making. However, some clinicians and school psychologists are...

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Work Therapy: Help! Is AI Taking My Job?

In this week’s episode of Work Therapy with Dr. Steven Stein, we chat with Frincy Clement, an award-winning Artificial Intelligence leader and the Canadian Ambassador for Women in Artificial Intelligence, a global community of women AI practitioners. We discuss the mark AI will inevitably leave on our careers and how much...

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