Over the past decade, the role of salespeople has evolved dramatically, driven by technological advancements, changing consumer behaviors, and new business models. Integrating Customer Relationship Management (CRM) systems and data analytics into the sales cycle has empowered sales teams to manage customer interactions more effectively and tailor their strategies based...
The future of work will not entirely mirror what it is today. Accelerated changes are reshaping businesses far and wide, influencing how organizations function and exist. From workplace goals and values to processes and operations, change is not only unstoppable, but its consequences impact both businesses and their people. Key takeaways:...
In the evolving world of work, leaders are pivotal to the development and maintenance of workplace culture. A leader’s actions tell employees what the company values and deems appropriate behavior, such as safety-focused leadership conveying value in employee wellbeing. At the core of safety leadership are the emotional intelligence (EI)...
Key Takeaways: Succession planning is vital for maintaining organizational stability and progress. Without it, the sudden departure of key decision-makers can leave a company vulnerable. By integrating data gleaned from assessments into succession planning, organizations can make more informed decisions, ensuring the promotion of individuals who are well-suited for advanced...
In the intricacy of human well-being, Emotional Intelligence (EI) emerges as a powerful skill that can impact various aspects of our lives. This article will explore the compelling relationship between EI and physical and mental health outcomes. We draw insights from studies and research on EI and MHS' Emotional Quotient-Inventory™ 2.0...
Considerable research and effort are put into the hiring process to ensure the right people find the right jobs, and perhaps equally as much energy is spent on performance management to ensure the right people stay, grow, develop, and flourish in their jobs. It’s critically important to find, hire, and...
As we enter a new year, organizations must consider trends affecting how they operate and manage their goals in the year ahead. In this blog, we explore trends related to skills and talent experience predicted to be significant organizational focus areas. Adapting to a skills-based economy As disruptions in the labor market...
An individual's ability to influence others plays a crucial role in shaping team dynamics and establishing clear organizational goals. Influence is the ability to affect other people’s ideas and behaviors; it is the ability to connect and inspire others. According to the Center for Creative Leadership, influencing others is a...
Continuous technological and social advances are changing the workplace through major evolutions in role design and project-based collaboration. These changes are driving the transition towards skill-based learning and career paths. As a result, people’s potential and performance are increasingly being assessed by their combination of verified skills and abilities rather...
In this week’s episode of Work Therapy with Dr. Steven Stein, we chat with Jeff Melanson, a Canadian business executive who has worked for more than 15 years in the fine arts community and public sector in some of Canada’s most noteworthy cities. Jeff is committed to using his vast...
