Digital Trust

Multi-Health Systems Inc. (MHS) is committed to establishing a framework of trust with our users. This trust is built on four related practices: Ethics, Transparency, Stewardship, and Accountability.

Digital Trust

John Clarke

Message from the CEO

Statement from the CEO on the pillars of the MHS Trust Framework, and how trust is at the core of our promise to our customers and users.

John Clarke

Message from the CEO

Statement from the CEO on how the use of data will be conducted in an ethical fashion, ensuring rigorous attention is paid to remove bias from our products and services, with the interest of the individual and their community as the guiding factor.

John Clarke

Message from the CEO

Statement from the CEO on how MHS is committed to the three principles of transparency: detectability, explainability, and freedom from deception.

John Clarke

Message from the CEO

Statement from the CEO on how MHS will responsibly manage the confidential and sensitive data entrusted to our care.

John Clarke

Message from the CEO

Statement from the CEO on MHS’ commitment to accountability throughout the organization.

Mike Sparling

Message from the Chief Operating & Technology Officer

Statement from the Chief Operating & Technology Officer on MHS’ goal to earn and retain the trust of their customers through service excellence, product innovation, and value-creating solution provisioning.

Jenni Pitkanen

Message from the Chief Product Officer

Statement from the Chief Product Officer on how MHS strives for fairness and equity in developing and deploying our products and solutions.


Holiday Hours: Our Customer Service Call Center will be closed on the following days: Read More


  • Tuesday, December 24th at 6:00 PM EST to Friday, December 27th at 8:00 AM EST.
  • Tuesday, December 31st at 6:00 PM EST to Thursday, January 2nd at 8:00 AM EST.

Online purchasing via MHS.com Storefront and MHS portals, will be unavailable from:


  • Tuesday, December 31st at 12:00 PM EST to Thursday, January 2nd at 7:00 AM EST.

We apologize for any inconvenience caused during this time and thank you for your patience and continued business.

+