Emotional Intelligence

The EQ-i Advantage: Driving Talent Strategy with Emotional Intelligence

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Level: Intermediate Credits Available: 1 **

Abstract

There is a strategic approach to leveraging the full value of the EQ-i 2.0® to enhance talent management practices. Beyond its traditional use in pre-hire assessments, the EQ-i 2.0® can serve as...

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Do You Have the Emotional Intelligence Skills to Lead in Uncertain Environments? Harnessing Data-Driven Insights to Lead with Confidence

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Level: Introductory Credits Available: 1 **

Abstract

The ability model of emotional intelligence (EI) defines EI as a set of skills: perceiving emotions, connecting emotions to thought, understanding emotions, and managing emotions. These skills are measured objectively...

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A group of five people are having a discussion in an office setting. One person is standing and gesturing with their hand, while the other four are seated or standing around a table.

Feedback and Emotional Intelligence: A Pathway to Professional Growth

In high-performing organizations, feedback isn’t just a tool—it’s part of the culture. If done well, feedback can fuel growth, spark collaboration, and drive continuous improvement. Whether it’s a manager’s thoughtful guidance, a peer’s shared observations, or a team’s reflection on shared outcomes, feedback helps individuals adapt and excel. Feedback allows...

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Group of professionals in a casual business meeting, smiling and engaged in discussion in a modern office.

Leading with Emotional Intelligence in Times of Uncertainty

Change isn’t slowing down — in fact, for many organizations and industries it’s speeding up. Today’s leaders are navigating global and domestic disruptions: from turbulence driven by economic crises, political unrest, advancements in artificial intelligence (AI), automation, and other technologies. Leaders face challenges they must confront during times of uncertainty,...

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A group of Gen Z employees in a laid-back office setting.

What We Know: Managing Generation Z in the Workplace

In a world where retirement ages are extending, lifespans are prolonged, and economic stressors grow, it has become increasingly common to have a multi-generational workforce. With employees ranging from the Silent Generation (1925-1945) to Generation Z (1997-2012)1, it’s reasonable to wonder if generations have different work needs, goals, or leadership...

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The MSCEIT 2 logo next to an image of three people in a meeting, with one person standing up, looking down and listening to the rest of the group. Within the image, there are floating emoticons and icons around the people.

MSCEIT 2: Enhancing Emotional Intelligence in the Workplace

MHS is thrilled to announce the release of the Mayer-Salovey-Caruso Emotional Intelligence Test™ Second Edition (MSCEIT® 2). The term emotional intelligence (EI) has become a part of our everyday language, with most of us having an intuitive sense of what it means to exhibit EI. However, what many...

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How Emotionally Intelligent Leaders Drive Safety Performance

In the evolving world of work, leaders are pivotal to the development and maintenance of workplace culture. A leader’s actions tell employees what the company values and deems appropriate behavior, such as safety-focused leadership conveying value in employee wellbeing. At the core of safety leadership are the emotional intelligence (EI)...

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A woman relaxing at home and looking out the window.

Elevating Well-Being Through Emotional Intelligence

In the intricacy of human well-being, Emotional Intelligence (EI) emerges as a powerful skill that can impact various aspects of our lives. This article will explore the compelling relationship between EI and physical and mental health outcomes. We draw insights from studies and research on EI and MHS'

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A group of people sitting down at a table in an office, while two individuals greet each other with a handshake.

Welcome! Now What? Onboarding for Success

Considerable research and effort are put into the hiring process to ensure the right people find the right jobs, and perhaps equally as much energy is spent on performance management to ensure the right people stay, grow, develop, and flourish in their jobs. It’s critically important to find, hire, and...

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A group of professionals sit in a meeting. One person leads the conversation and the others listen.

Mastering Influence: Tailoring Your Style for Success

An individual's ability to influence others plays a crucial role in shaping team dynamics and establishing clear organizational goals. Influence is the ability to affect other people’s ideas and behaviors; it is the ability to connect and inspire others. According to the Center for Creative Leadership, influencing...

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