Emotional Intelligence

A group of professionals sit in a meeting. One person leads the conversation and the others listen.

Mastering Influence: Tailoring Your Style for Success

An individual's ability to influence others plays a crucial role in shaping team dynamics and establishing clear organizational goals. Influence is the ability to affect other people’s ideas and behaviors; it is the ability to connect and inspire others. According to the Center for Creative Leadership, influencing...

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Work Therapy: How being more emotionally intelligent benefits your bottom line

In this week’s episode of Work Therapy with Dr. Steven Stein, we chat with Denny Faurote, founder of the Faurote Group and a personal trainer, consultant, and executive coach with a background in MHS’ Emotional Quotient-Inventory 2.0® (EQ-i 2.0®). Denny shares his knowledge of the power of emotional intelligence (EI) and...

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Work Therapy: How can we solve the burnout epidemic?

In this week’s episode of Work Therapy with Dr. Steven Stein, we chat with Dr. Michael P. Leiter, an organizational psychologist interested in people’s relationships with their work. Dr. Leiter has published widely on job burnout, work engagement, and workplace civility. We discuss what really causes burnout (spoiler: it’s not just...

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Fearless Leader: An Interview with Dr. Cathy Greenberg

Dr. Cathy Greenberg is an Executive Coach, bestselling author (Wall Street Journal, Amazon, New York Times), lauded Podcast Host, and Founder of The Fearless Leaders Group (now known as EBGuardians.com), an LMS dedicated to leadership coaching for individuals and organizations across public safety, law...

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Personality Type and Leadership with Dr. Roger Pearman

Despite the prevalence of personality type tests, which classify individuals into categories, identifying characteristics they either lack or possess, there is little application of the concept of personality as fluid. In his article on using mental resources, Dr. Roger Pearman shares that one of the challenges in...

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Tackling Skill Gap Changes Through Effective Leadership

Have you or your company been affected by a skills gap? According to the Society of Human Resource Management (SHRM), a skills gap is understood as the variance between the skills employees have and the skills organizations require to maintain their competitive status. Consider a situation in which an organization...

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The Persuasion Equation

Let’s start with the obvious: whether you sell used cars or million-dollar industrial equipment, a role in sales means you are in the business of persuasion and influence. Sales professions involve effortful, skilled work, and these roles are essential for many businesses to effectively communicate with their clients. Great sales...

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Is the EQ-i 2.0® a Fair Assessment?

For many years, people who use tests in the talent development industry have been asking “Is this a reliable test?” and “Is this a valid test?” when deciding which tests are best to use. Recently, this discussion has expanded to include the important question of “Is this a fair test?”....

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A woman leads a meeting in a conference room, standing in front of a screen.

Coaching leaders more effectively post-pandemic

The pandemic has taken us, our relatives, friends, and organizations through various ups and downs. In the early days of this pandemic, our focus was on adapting to new protocols and isolation and thinking it should all be over soon—a few months at most. More recently, it has morphed into...

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