CSI™ 2
Change Style Indicator® Second Edition
Understand preferred change styles with an intuitive model, custom reports, and easy online administration.
New CSI 2 Group Report Added
CSI 2 assessment, Individual Report, and User’s Manual now in English and European Spanish.
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About the CSI™ 2
The Change Style Indicator® Second Edition (CSI™ 2) is an indispensable assessment tool in change management, equipping individuals with an understanding of their preferred style and approach to change—from gradual to radical. By identifying personal change style preferences, the CSI™ 2 strengthens collaboration, enhances engagement, and boosts team performance during periods of transition.
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How Does the CSI™ 2 Work?
The CSI™ 2 assessment is completed online in 10 minutes or less, generating a personalized report detailing an individual’s change style preference—Conserver, Pragmatist, or Originator—along with insights into strengths, challenges, and strategies to improve collaboration and adaptability in times of change.
Three Change Styles
Conservers
Individuals who prefer stability and tend to prefer gradual and incremental change. They value tradition, consistency, and predictability, and aim to improve effectiveness by efficiently using existing resources, people, technology, knowledge, and capital.
Pragmatists
Individuals who are practical and flexible in their approach to change and prefer change that is functional. They focus on what works best for a given situation and are willing to adapt their methods to achieve desired outcomes.
Originators
Individuals who are creative and innovative in their approach to change and prefer change that is fast and radical. They enjoy exploring new ideas and possibilities, often challenging the status quo, and seeking out novel solutions.
Just-In: Brand New Enhancements
| Feature | CSI 2 Group Report |
|---|---|
| Overview of team profile | Shows team size, midpoint score, overall change-style orientation, percentage by style, and the distribution of Conservers, Pragmatists, and Originators. |
| Team snapshot | Captures the team’s key strengths, likely blind spots, and preferred work environment by dominant style. Includes leader coaching guidance and practical tips for navigating change aligned to the team’s orientation. |
| Optimizing team dynamics for effective change | Provides actionable guidance for collaboration, problem-solving, and innovation based on the team’s style composition. Outlines ways to integrate all styles within teams and across the organization. |
| Reflection and commitment | Prompts the team to reflect on strengths and challenges, set next steps, and commit to actions that support balanced, well-reasoned decisions. |
Benefits of the CSI™ 2
Expand your self-awareness by recognizing your and others’ reactions to change and their impact
Deepen your emotional insight to understand the emotional sources of conflict during times of change.
Boost team collaboration and understand how different change style preferences contribute to your organization.
Enhance your leadership to appreciate all change style preferences within teams, increase productivity, and address resistance to change through more effective responses to these change styles.
CSI™ 2 Across the Employee Life Cycle
Support Team Development & Onboarding
Navigate Transformations Smoothly
Strengthen Senior Leadership
Drive Engaging Team Activities
Support Team Development & Onboarding
Navigate Transformations Smoothly
Strengthen Senior Leadership
Drive Engaging Team Activities
CSI™ 2 FAQ
The CSI™ 2 is administered and scored online. Test takers access the assessment through an online link provided by their administrator.
No formal certification is needed to use the CSI™ 2. Optional training is available through MHS’ Talent Assessment Portal (TAP) for added support. Certified CSI™ users can transition seamlessly and access new training modules with updated resources.
The CSI™ 2 uses a "forced choice" format, presenting two statements and asking the test taker to prioritize one statement over the other. This helps to clarify their true preferences when it comes to their change style.
The CSI™ 2 Individual Report and CSI™ 2 Group Report are available. This provides information on an individual’s preferred approach to change, which can be used for personal reflection, team discussions, and/or leadership development. The Group Report aggregates individual change styles—Conserver, Pragmatist, Originator—from Individual Reports to show your team’s overall change composition.
What Our Customers Are Saying
“The Change Style Indicator® is a powerful tool we regularly use with leaders and teams navigating change. It builds self-awareness, enhances communication, and supports alignment across different change preferences. CSI™ consistently helps clients understand their style and collaborate more effectively during transitions. It is an essential resource in our coaching and training programs.”
CSI™ 2 Assessment Quick View
Administer and Score Online
Administration Time: 2-10 Minutes
Scientifically Validated
No Certification Required
Suited for Ages 18+
Manage Change With Extended Modules and Resources
With every CSI™ 2 Report purchase, you gain access to self-paced training modules and facilitation resources that help you confidently interpret results and lead engaging group sessions. These materials are designed to deepen understanding of change styles and strengthen collaboration across teams. No formal certification required.
Ready to Transform Your Organization’s Change Management Strategy?
Learn how the CSI™ 2 assessment helps leaders and teams understand their change preferences and collaborate more effectively.