Covid-19 Update MHS

Dear Valued MHS Customer,

We are living in unprecedented times. Information regarding the COVID-19 pandemic is constantly evolving and fast changing. At MHS we care deeply for our colleagues, our clients, and their families. The health and safety of all of you remains our top priority. We have a robust business continuity plan and while many of our employees are already working from home, we have the capability to implement a full work from home plan should that be necessary.

We know that many of you provide essential services that are becoming increasingly important during this time of heightened fear and anxiety. Thanks to technology; teletherapy and remote delivery of services are becoming part of everyday life for mental health professionals and their clients. Our full suite of assessments and services are available in digital, online formats for your convenience, as they have for over two decades since we pioneered digital assessments.

Our goal is to help you continue to deliver the best possible care for your clients as social distancing becomes a reality, and face-to-face meetings with clients may no longer be possible. We curated a Digital Resource Toolkit to help you adapt to working remotely.

If you are not yet set up on our digital platform (MAC+), please contact us at [email protected]. Please note – this email address is for new online account set up only. If you require support or assistance with an order or product usage, please continue to use our support contact channels: [email protected] or 1-800-496-8324 to reach us by telephone. Our support teams remain available and fully staffed. You can also keep up to date on MHS news and responses by following our social media feeds:




We also encourage you to reach out to our MHS account team to get additional support and discuss your changing needs as you manage your practice through these difficult times. Our online store is open 24/7. Setting up an account is easy, just visit this page to register or to log in. We continue to ship physical product through normal distribution channels.

Above all, please stay healthy, consider how to best help contain exposure within your community, and as practitioners and partners we will work through these challenging times together


Hazel Wheldon

Notice for International Customers: We are currently investigating issues with our 416-492-2627 phone number for international customers only. We hope to resolve these issues soon! International customers can contact MHS via email, [email protected]. We thank you for your patience and continued business.